I returned my HD box and modem to Comcast and informed them I was moving and would not be using their services. The new owner already has Comcast in the house. Smooth transition.
I asked what I owed for the final bill. I was informed that I had a credit of $64+. Yahoo! So I waited for my check. Did I get a check? No, I got a statement that says Final Bill, Credit $64+. I want a check darn it.
Helloooooooo! I already know that and told you I will not be using Comcast. I want a check. Now I have to call customer service tomorrow and get them to send me a check. Last time I called (two weeks ago) they had a recording that made me wait on hold for 10 minutes and then a recording said we're to busy call back later and hung up on me.
Comcast is rude and not customer oriented. Pooh on them!
Comcast is irritating
June 8th, 2008 at 10:19 pm
June 9th, 2008 at 03:13 am 1212977610
I work for Comcast and I would like to offer my assistance in getting this resolved. If you are interested in my assistance, please send me the phone number on the account so that I can assist further.
Thanks in advance for the opportunity to assist!
Best Regards,
Mark C.
Comcast Corp.
We_Can_Help@cable.comcast.com
June 9th, 2008 at 03:05 pm 1213020311
June 10th, 2008 at 12:43 am 1213055034